Still unsure or have questions about ChrisTV PVR then here you can find answers and tips that clarify most common problems that our users are experiencing. If you are feeling that your concerns, issues, problems or questions are not addressed in the FAQ please visit the contact/feedback page and leave a mesage for us there, we will contact you shortly.

Support

Help & Frequently Asked Questions

Please find below a list with most frequently asked questions regarding ChrisTV PVR software product:

1. What is ChrisTV PVR ?
2. Why was ChrisTV created ?
3. Which are the software/hardware requirements for ChrisTV PVR in order to run smoothly ?
4. What drivers does ChrisTV PVR support ?
5. I have a TV Card. Will ChrisTV PVR work for me ?
6. What are the restrictions/limitations of the shareware version during the FREE trial period ?
7. The Image Quality is not so good. Are there some tweaks to make it better ?
8. I have no image, the screen is black. What should I do ?
9. The image is great, but there is no sound at all. What should I do ?
10. How can I make my TV Card remote work with ChrisTV PVR ?
11. I have run ChrisTV and when i try to autoscan or change the channel frequency it returns the following error message "Access violation at adress 653854BB in module Kstvtune.ax Read of adress 00000000". What's wrong ?
12. I have launched ChrisTV and it returns the following error message "The operation cannot be performed because the pins are not connected. ($80040209)". What's wrong ?
13. I receive Windows Fatal Errors when I try to launch ChrisTV or ChrisTV doesn't load (nothing happens) when I launch it. How can I make it work corectly ?
14. I want to use the recording features in ChrisTV PVR, what CODECs should I use ?
15. I have as Video Capture Source a Graphic Card with Video Input (VIVO) or a Combo Card (Graphic Card and TV Card) and I get a black image or "The operation cannot be performed because the pins are not connected. ($80040209)" message. What's wrong ? How can i make ChrisTV PVR work correctly ?
16. I have a TV Card with radio FM Support and I want to add a FM Radio Station. How can I do that ?
17. I want to set the input of the tv tuner to Composite/S-Video input. How can I do that ?
18. What are the best settings for recording with ChrisTV PVR ?
19. How can I backup my channels and settings of ChrisTV PVR ?
20. When I run ChrisTV PVR it returns some error messages. What do I have to do ?
21. I have some suggestions for improving ChrisTV PVR features. What do I have to do ?

If you still need technical support for our products, please visit our discussion forum available at http://forum.chris-pc.com and post your comments, problems, questions or report bugs and we will be happy to help you.